Refund policy
At Raggazi Jewellery, customer satisfaction is our top priority. We carefully inspect every product before shipping.
Returns
We accept returns only if:
- The item received is damaged or defective.
- The wrong item was delivered.
To request a return, please contact us within 3 days of receiving your order.
Non-Returnable Items
Due to hygiene and product safety reasons, the following items cannot be returned:
- Earrings
- Customized products
- Sale or discounted items
Refund Process
Once your return request is approved and the item is received, we will inspect it and notify you regarding the refund status.
Approved refunds will be processed within 7-10 business days through the original payment method or bank transfer.
Contact for Returns
Phone & WhatsApp: 0328-4434448
Email: Ragazzijewelry@gmail.com
Raggazi Jewellery reserves the right to refuse returns that do not meet the above conditions.